Workshop on Business Glossary | Universal Mindful

Streamline Development of Your Business Glossary

Efficiently Developing Agreed

Upon Business Terms and Language

To Facilitate Integrated Systems, Productivity and Effective Governance

Can be custom tailored to be

anywhere from ½ day to 2 day course

Having a clear, consistent, and enterprise wide accepted business glossary can have a huge effect to improve productivity, facilitate more effective communications, decrease costs of systems development and maintenance, increase data quality, and enhance systems integration.

Yet, so many organizations struggle to develop a commonly accepted vocabulary of business terms. This seminar provides a comprehensive, proven, and effective approach to developing a shared, accepted, and useful business glossary within the enterprise and across enterprises.

The seminar will share a methodology, approaches, tools, techniques, and case studies of organizations
that successfully developed a common business glossary.

In this information, fun, and interactive seminar, you will learn:

The greatest challenges regarding developing a shared business glossary from decades of past experiences
How to identify and management critical data elements for the glossary
How to jump-start development of a business glossary using ‘Universal’ constructs saving huge costs and time
16 important guidelines for developing definitions within the business glossary
How to develop an effective process for developing the glossary using a template process
How to capture data rules and other important information about each glossary item
How to facilitate collaboration and resolve differences between semantics, definitions, and rules to provide consistency across the enterprise

Short Description

The seminar will share a methodology, approaches, tools, techniques, and case studies of organizations that successfully developed a common business glossary in a fun, interactive and informative format.

Who Should Attend

Data stewards, subject matter experts, data governance program office professions, data analysts, and any other data governance professionals who need to be involved in efforts of defining data for data governance or data quality efforts.

Course Outline and Schedule

Business Glossary Overview

The what, why and how of creating a shared business glossary
The challenge – why is this so difficult and how to be successful
Hands-on and interactive exercise illustrating challenges

Learning from Experience - Case Studies

Greatest challenges regarding developing a Universal business glossary from past experience
Various case studies - what has worked, what has not worked and why

Jump-starting the business glossary effort - Overview

How to jump-start and create efficiency in development of a business glossary, saving huge costs and time
Understanding needs
Re-using a proven data glossary development process
Re-using common, universal data semantics
Facilitating collaboration and resolve differences between semantics, definitions, and rules to provide consistency across the enterprise

The science of linguistics as applicable to business glossary

Understanding linguistics in order to effectively develop the glossary
Brief analysis of language form, language meaning, and language in context as applied to business
glossary

Listening to the real needs for the business glossary in your organization

Gathering requirements for the business glossary
- Approaches for gathering requirements
Identifying critical data items
- Business driven approach for identifying critical data items to put under governance and in the glossary
- Bottom-up checking reviewing systems
Exercise: A scenario and the hidden requirements!

Setting guidelines and standards

3rd party standards and conventions
13 important guidelines for developing definitions within the business glossary
Exercise: Gotchas! Developing business glossary terms using standardized conventions and guidelines

Defining data and rules

Defining data and rules
- How to set up domains and subdomains
- How to discover critical data elements
- How to inventory data elements within domain(s)
- How to define data
How to document rules for data items
- Rules guidelines and templates since business glossary by definition encompasses rules
Exercise: Defining data and rules for a data item

Universal business glossary constructs

Re-using Universal Patterns (e.g., roles, categories, statuses, rules, transactions, etc.) to quickly develop business glossary
Re-using standard business data constructs ( to quickly develop the business glossary
Re-using standard industry data constructs (healthcare, insurance, telecommunications, manufacturing, etc.)
Exercise: Apply universal constructs to develop your business glossary

Approaches, techniques and tools for creating a common vocabulary

Using pictures, images, symbols, graphics, to gain consistent semantics
Thinking outside the box regarding possible ways to gain consistency and common semantics
Exercise: Using creative ways to develop common vocabulary and consistent semantics

Business Data Modeling

How to better understand semantics via ‘business modeling’
Exercise: Developing a business data model

Managing data governance Issues within the business glossary

Identifying and managing issues that arise from business glossary
- Types of business glossary issues
- Approaches to managing business glossary issues

Wrap up

Summary
How to apply the materials learned in this class to your organization